Last updated: June 28, 2026
Erika Apellániz De Los Ríos, under the commercial name My Animal Bond®, with address for the purposes of this notice in Fuentes de Satélite, Atizapán de Zaragoza, State of Mexico, ZIP Code 52998, Mexico, is responsible for the use, processing, and protection of the personal data you provide through the website erikaapellaniz.com, forms, email, WhatsApp, booking platforms, online store, courses, sessions, workshops, meditations, social media, or any other contact channels related to the services offered.
This Privacy Notice is intended to inform you what personal data may be collected, how it is used, with whom it may be shared, how it is protected, and how you may exercise your rights regarding such data.
Personal Data We May Collect
To provide our services, we may collect the following personal data, depending on the type of interaction, service, purchase, course, or request you make:
- Full name.
- Email address.
- Phone number and/or WhatsApp.
- Country, city, time zone, or general location.
- Information necessary to schedule sessions, courses, workshops, meditations, or services.
- Information related to payments, orders, purchases, billing, or payment receipts.
- Tax information, if you request an invoice.
- Purchase, booking, or service history.
- Messages, questions, comments, or information you share through WhatsApp, email, forms, booking platforms, or social media.
- Information necessary to follow up on a session, course, workshop, resource, or service.
- Login or registration information when using course platforms, user accounts, or private areas of the website.
In the case of animal communication sessions, we may also request or receive information related to your animal companion, such as:
- Animal’s name.
- Species.
- Approximate age.
- Photographs or videos.
- Date of passing, in the case of animals in spirit.
- Family or household context.
- Information about other animals or people who are part of their environment.
- Emotional, behavioral, health, lost-animal, grief, transition, or wellbeing situations that you choose to share in order to prepare for or carry out the session.
Information related to animals may not always constitute personal data by itself; however, it may be connected to you, your family, your personal story, or your context. For that reason, it will be treated with confidentiality and care.
Sensitive Personal Data
We do not generally or unnecessarily request sensitive personal data.
However, in some cases, you may voluntarily share information related to grief processes, health, emotions, family dynamics, delicate personal situations, or decisions connected to the wellbeing of your animal companion.
When this type of information is shared, it will be used only to provide the requested support, prepare or carry out the session, follow up on the service, and offer respectful, confidential, and appropriate care according to the context you share.
If you do not wish to share this type of information, you may omit it or limit it. However, some sessions may require a minimum amount of context in order to be carried out properly.
Primary Purposes for Processing Personal Data
Your personal data will be used for the following necessary purposes:
- Responding to information requests.
- Scheduling, confirming, modifying, or canceling sessions, courses, workshops, meditations, or services.
- Providing animal communication sessions, communication with animals in spirit, lost animal communication, support during illness processes, animal energy healing, courses, workshops, meditations, or related services.
- Preparing the session with the information and photographs provided.
- Sending instructions, confirmations, reminders, access links, materials, or information necessary for the service purchased or requested.
- Following up on sessions, courses, workshops, purchases, resources, or requests.
- Processing payments, orders, bookings, receipts, or invoices.
- Providing access to courses, workshops, digital materials, downloadable resources, or private areas.
- Responding to questions, clarifications, support requests, or customer service needs.
- Complying with tax, administrative, accounting, legal, or contractual obligations.
- Maintaining communication related to the service you requested or purchased.
Secondary Purposes
Additionally, your personal data may be used for purposes that are not essential to provide the requested service, but that allow us to improve the experience, communication, and content offered:
- Sending information about new services, courses, workshops, meditations, free resources, educational content, promotions, or updates from My Animal Bond®.
- Sharing recommendations, preparation materials, guides, or content related to animal communication, animal wellbeing, animal grief, the interspecies bond, or related topics.
- Conducting satisfaction surveys or requesting feedback.
- Generally analyzing the use of the website, services, resources, or content in order to improve the experience.
- Publishing testimonials, reviews, or experiences only when you have given prior authorization.
You may request that your personal data not be used for these secondary purposes by sending an email to erika@erikaapellaniz.com with the subject line: “I do not wish to receive communications.”
Refusing the use of your personal data for secondary purposes will not be a reason to deny you the services you request.
Use of Photographs, Testimonials, and Experiences
The photographs of animals you share for a session will be used only to prepare for and carry out the communication, unless you expressly authorize another use.
We will not publish photographs, testimonials, messages, stories, full names, cases, or personal experiences on the website, social media, promotional materials, courses, or any other medium without your prior authorization.
When authorization is requested to publish a testimonial or case, you may indicate whether you want your name, initials, photograph, your animal’s name, or an anonymous version to be used.
Minors
The services, courses, and resources on this website are primarily intended for adults.
If a minor wishes to participate in a course, workshop, session, or activity, they must have authorization from their mother, father, guardian, or legal representative.
If personal data of minors is shared within the context of a session or service, it will be processed only for the corresponding purpose and with special confidentiality.
Transfers and Use of External Providers
In order to provide our services, manage bookings, payments, courses, communications, website operations, and digital tools, we may use external providers that process personal data on our behalf or that are involved in the operation of the services.
Your data may be processed, stored, or handled through platforms including, but not limited to:
- Hosting, website management, and WordPress services.
- WooCommerce or other online store tools.
- Payment platforms.
- Booking or calendar platforms.
- Email, cloud storage, and productivity tools.
- WhatsApp, Zoom, Google Meet, or other communication platforms.
- Course, online learning, or membership platforms.
- Customer service, CRM, form, or automation tools.
- Analytics, measurement, advertising, or website improvement tools.
Some of these providers may be located inside or outside Mexico, meaning your data may be processed on servers located in other countries, always for the purpose of providing the requested services and under the privacy terms of those platforms.
We may also share personal data when necessary to comply with legal, tax, accounting, administrative, contractual obligations, or requests from competent authorities.
We do not sell your personal data.
Means to Limit the Use or Disclosure of Your Data
You may limit the use or disclosure of your personal data by sending a request to:
In your request, please clearly indicate what use you wish to limit, for example:
- Not receiving promotional information.
- Not receiving emails about courses, workshops, or resources.
- Not receiving WhatsApp messages except those related to a purchased service.
- Not authorizing the use of testimonials, photographs, or experiences.
You may also modify your cookie settings through your browser or device.
ARCO Rights
You have the right to:
- Access your personal data and know how it is used.
- Rectify your data if it is incorrect, incomplete, or outdated.
- Cancel your data when you consider it is no longer necessary for the purposes described.
- Object to the use of your data for specific purposes.
These rights are known as ARCO rights.
To exercise any of these rights, you must send a request to:
Your request must include:
- Full name of the data subject.
- Contact method to communicate the response.
- Copy of an official identification or document proving your identity.
- Clear description of the right you wish to exercise.
- Personal data over which you wish to exercise the right.
- Any document or information that may help locate your data.
If acting through a legal representative, documentation proving such representation must be included.
Your request will be answered within the timeframes established by applicable law.
Revocation of Consent
You may revoke the consent you may have granted for the processing of your personal data.
To do so, you must send a request to:
Please note that we may not always be able to address the request immediately, since there may be a legal, tax, contractual, or administrative obligation requiring us to keep certain data for a specific period of time.
Likewise, revoking consent may mean that we are unable to continue providing a requested or purchased service.
Retention of Personal Data
Personal data will be retained only for the time necessary to fulfill the purposes described in this Privacy Notice, as well as to comply with legal, tax, accounting, administrative, contractual obligations, or possible liabilities derived from the services provided.
Once those purposes have been fulfilled, the data will be deleted, blocked, or retained only in cases permitted by applicable law.
Security of Personal Data
We implement reasonable administrative, technical, and physical measures to protect personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing.
However, no digital system, communication platform, internet service, or technological tool can guarantee absolute security. Therefore, we also recommend that you take precautions when sharing personal information through digital channels.
Use of Cookies and Tracking Technologies
The website erikaapellaniz.com may use cookies, web beacons, pixels, analytics tools, or other similar technologies to improve the browsing experience, remember preferences, measure website use, analyze traffic, improve content, and, in some cases, display information or advertising related to the services offered.
These technologies may collect information such as:
- IP address.
- Browser type.
- Operating system.
- Pages visited.
- Browsing time.
- Links or buttons used.
- Traffic source.
- Browsing preferences.
You may disable or limit the use of cookies through your browser settings. However, some website features may not work properly if certain cookies are disabled.
The website may also use third-party tools, such as WordPress services, WooCommerce, analytics, social media, forms, pixels, or advertising platforms, which may have their own privacy and cookie policies.
Links to Third-Party Websites
The website may contain links to external platforms such as WhatsApp, social media, booking platforms, payment platforms, video call tools, courses, calendars, YouTube, Spotify, or other third-party websites.
Once you leave erikaapellaniz.com, the processing of your personal data will be subject to the privacy policies of those third parties. We recommend reviewing their corresponding notices or policies.
Changes to the Privacy Notice
This Privacy Notice may be modified, updated, or changed due to new legal provisions, changes in the services offered, changes in the tools used, new internal practices, or modifications to the operating model of My Animal Bond®.
Any changes will be published on this same page.
The date of the last update will appear at the beginning of this notice.
Privacy Contact
For any questions related to this Privacy Notice, the processing of your personal data, or the exercise of your ARCO rights, you may contact:
Responsible party: Erika Apellániz De Los Ríos
Commercial name: My Animal Bond®
Email: erika@erikaapellaniz.com
WhatsApp: +52 56 1987 9098
Address for the purposes of this notice: Fuentes de Satélite, Atizapán de Zaragoza, State of Mexico, ZIP Code 52998, Mexico.